Follow the steps below to send a modification request:
Step 1: Go to your personal account on our website russiantrains.com and choose the order you would like to modify in the tab “My Orders”.
Step 2: Submit a modification request by pressing the “Modify” button, chose tickets you would like to modify and leave your modification details in the field “Details”. Then press the “Submit Request” button.
Step 3: A 40 USD modification fee should be paid per ticket
Note: In case you purchased modification insurance, the modification fee will be returned to the card after modification has been processed.
Step 4: Allow 24 hours to process your modification request. If no train tickets are available as per your request, our train specialist will contact you in a timely manner.
Step 5: Get new tickets and print them out.